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COVID-19: A Service Line Approach to Re-Engaging Patients During the Pandemic

by Mark J. Dubow, Director
and Lynda Mischel, Principal

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The COVID-19 crisis is likely to include a series of recurring cycles over an extended period —a “pulsed recovery” that will result in a new normal in which clinical care operations have fundamentally changed. While Herculean efforts are focused on the immediate challenges, the deferred needs of the chronically ill (e.g., congestive heart failure, COPD, […]